Terms & Conditions

Welcome to Sampriti Botanicals. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms govern your use of the Sampriti Botanicals website located at sampritibotanicals.com and any related services. By placing an order, you confirm that you are at least 18 years old or have parental consent, and that the information you provide is accurate and complete.

2. Products

All our products are handcrafted botanical offerings sourced from traditional Ayurvedic and artisanal traditions. Product descriptions, images, and details are provided as accurately as possible. Slight variations in colour, texture, or packaging may occur due to the natural and handcrafted nature of our products. We reserve the right to modify or discontinue any product without prior notice.

3. Pricing & Payment

All prices are displayed in the currency indicated at checkout. Prices are subject to change without notice. We accept payments via Stripe (credit/debit cards, UPI) and PayPal. Payment must be received in full before an order is processed. We do not store your payment card details on our servers.

4. Orders & Shipping

An order confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including availability, pricing errors, or suspected fraud. Shipping times are estimates and may vary based on your location and the shipping method selected. Risk of loss passes to you upon delivery to the carrier.

5. Returns & Refunds

We want you to be satisfied with your purchase. If you are not happy with a product, please contact us within 7 days of receiving your order. Due to the nature of our products, returns may be accepted on a case-by-case basis for unopened and unused items. Refunds will be processed to the original payment method within 5-10 business days after we receive the returned item. Shipping costs are non-refundable.

6. User Accounts

When you create an account, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorised use of your account. We are not liable for any loss arising from unauthorised access to your account.

7. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Sampriti Botanicals and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Sampriti Botanicals shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. Our total liability shall not exceed the amount you paid for the product in question.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review it separately.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the new Terms.

11. Contact

If you have any questions about these Terms, please contact us at sampritibotanicals@gmail.com.